Know What: Products

Why we're better...

Core Business
We introduced the very first proximity search locator system on the Internet and our primary focus remains on the production of quality customized locators to meet the needs of businesses in every sector. We continue to devote substantial resources to advance our existing locator software capability, enabling us to better serve the needs of both present and future clients.

Administrative Control
We have developed unique tools which give our clients more control over the administration of their locator. For example, we provide a map adjustment tool which allows our clients to fine-tune map markers. This ensures that clients always have access to a fast, convenient method of resolving common mapping problems, if needed.

Extensive Database Analysis
Ongoing error detection ensures the highest possible level of data integrity. Our software monitors common typos and other errors in new and existing records, then notifies the locator administrator of the errors. This is a valuable tool in the maintenance of our client's database and assists in keeping every record current.

Unique, Clickable Maps
U.S., Canadian and International maps can be searched by clicking. State, province and regional maps may also be configured for clickable searching. Colored dots mark each location. Fifty percent of web site visitors prefer the convenience of clicking, over typing search information into a text entry box.

World Locator System
Know-Where has developed an International locator system which enables true proximity searching capability in every country, utilizing our unique clickable top level map or city search by text entry box.

Platform Flexibility Allows For Integration
The inherent flexibility, speed and accuracy of Know-Where is ideal for the full range of wireless applications. Our system also quickly and easily integrates with: 800 Call Center Service, Internal Customer Service Applications, IVR (Integrated Voice Response), Specialized Industry-Specific Locators systems and we can customize locators to search by different product or service categories, and any number of applicable conditions.

Ease Of Maintenance
Our fully automated update process enables fast updates that take effect in just minutes. E-mail confirmation follows every update. There is no additional cost for weekly automated and unlimited manual updates. Every update is archived.

Advanced Custom Server Log Reports
Server Logs allow for a variety of reports and log summaries. Geographic search summary displays dotted maps representing actual searches depicted on US and state maps. We can customize server logs to accommodate any reporting software requirement.

Largest Number Of Search Types
Searching may be done by: street name and address, city name, area code, phone exchange, state, ZIP code, and by clickable top level maps. Also, city name searches utilize powerful error correction techniques for misspelled city names.

A Quality Product
Our ability to act quickly and effectively, while listening to our client's needs throughout the development process, contribute to an efficient, streamlined production and quality outcome.